BigCommerce outage history and status
Is BigCommerce down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.22%
uptime, 90 days
34
incidents, 90 days
1 h 08 min
median time to fix
Oct 26, 2026
last incident
BigCommerce components
- API & Webhooks Operational
- Checkout & Payment Processing Operational
- Control Panel Operational
- Email Operational
- Reporting & Analytics Operational
- Storefront Operational
3rd Party Services
- Avalara Operational
- Braintree Operational
- Braintree PayPal Processing Operational
- Stripe Operational
B2B Edition
- B2B Edition - API Operational
- B2B Edition - Dashboard Operational
- B2B Edition - Buyers Portal Operational
Client Services
- Client Portal Operational
- Support Center Operational
BigCommerce outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 26, 2026, 12:07 UTC | Some Android shoppers on headless storefronts may be unable to reach checkout Storefront | Major | 2 h 11 min |
| Oct 24, 2026, 15:35 UTC | Search availability reduced and latency increased Storefront | Minor | 3 h 12 min |
| Oct 24, 2026, 13:08 UTC | Delays in Real-Time Event Processing Control Panel, Storefront | No impact | 14 min |
| Oct 22, 2026, 20:14 UTC | Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores Checkout & Payment Processing | Minor | 7 h 33 min |
| Oct 20, 2026, 09:23 UTC | Search Indexing Delays Affecting a Subset of US Stores Control Panel, Storefront | Minor | 1 h 10 min |
| Oct 15, 2026, 22:14 UTC | Delayed product updates in storefront search Storefront | Minor | <1 min |
| Oct 14, 2026, 19:21 UTC | Delayed Data in Analytics Reports Reporting & Analytics | No impact | 1 h 29 min |
| Oct 14, 2026, 18:32 UTC | Some storefront searches returning incomplete results Storefront | Minor | 1 h 29 min |
| Oct 14, 2026, 09:08 UTC | Storefront Search Stability Issues for Subset of US Stores Storefront | Minor | 33 min |
| Oct 14, 2026, 00:25 UTC | Storefront Search Stability Issues for Subset of US Stores Storefront | Minor | 29 min |
| Oct 12, 2026, 11:14 UTC | Аn issue with Management API requests to add products to carts API & Webhooks | Minor | 59 min |
| Oct 12, 2026, 01:58 UTC | Slow response times on some requests API & Webhooks, Control Panel, Storefront | Minor | 42 min |
| Oct 8, 2026, 17:34 UTC | Storefront Search Issues Storefront | Minor | 1 min |
| Oct 5, 2026, 18:45 UTC | QuickBooks Payments stores cannot transact Checkout & Payment Processing | Major | 3 h 40 min |
| Oct 5, 2026, 16:40 UTC | Search is returning server errors for a subset of stores Storefront | Minor | 2 h 30 min |
| Oct 2, 2026, 02:29 UTC | Intermittent Availability Issues in Australia Storefront | Minor | 3 h 12 min |
| Oct 1, 2026, 21:00 UTC | Search is degraded on a subset of stores | No impact | <1 min |
| Sep 27, 2026, 17:19 UTC | Partial search unavailability Storefront | Minor | 41 min |
| Sep 26, 2026, 18:30 UTC | Partial search unavailability Storefront | Minor | 1 h 34 min |
| Sep 23, 2026, 20:16 UTC | Inaccurate product stock on category pages Storefront | Major | 2 h 57 min |
| Sep 20, 2026, 07:55 UTC | Webhooks Delay API & Webhooks | Minor | 1 h 06 min |
| Sep 16, 2026, 09:15 UTC | Contact Center System Outage Client Portal, Support Center | Critical | 6 h 27 min |
| Sep 14, 2026, 22:09 UTC | Unable to export Catalog using Modern Import/Export Control Panel | Major | 1 h 05 min |
| Sep 4, 2026, 09:19 UTC | Delayed email delivery to Microsoft-hosted inboxes Email | Minor | 3 h 24 min |
| Sep 1, 2026, 23:43 UTC | Search document updates delays in Control Panel and Storefront experience Control Panel | No impact | 2 h 23 min |
54 incidents in our archive since June 16, 2026.
When and where BigCommerce fails
By weekday
Most incidents start on Wed.
- Mon10
- Tue10
- Wed11
- Thu11
- Fri7
- Sat3
- Sun2
Most affected, last 12 months
- Storefront24
- Control Panel11
- API & Webhooks6
- Checkout & Payment Processing6
- Email2
- Reporting & Analytics2
- B2B Edition - API1
- B2B Edition - Dashboard1
When BigCommerce went down with others
- Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
Other e-commerce services
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- Partial CrystalCommerce 100% · 90 d
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- Up Depop 100% · 90 d
FAQ
- Is BigCommerce down right now?
- At our last check BigCommerce's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does BigCommerce go down?
- BigCommerce reported 34 incidents in the last 90 days (6 major or critical), with 1,010 minutes of major outage: 99.22% uptime.
- When was the last BigCommerce outage?
- The latest reported incident started on Oct 26, 2026, 12:07 UTC: "Some Android shoppers on headless storefronts may be unable to reach checkout", resolved after 2 h 11 min.
- How long do BigCommerce outages last?
- Half of BigCommerce's incidents in the last 90 days were resolved within 1 h 08 min.
Source: BigCommerce official status page · RSS of BigCommerce incidents · status badge for your site