No impact incident

BigCommerce: Search is degraded on a subset of stores

Oct 1, 2026, 21:00 UTC

started

21:00 UTC

resolved

<1 min

duration

Current status of BigCommerce: Operational — live BigCommerce status

Timeline

Oct 1, 2026, 21:00 UTC
resolved
Commerce engineers identified the cause of search degradation on a subset or stores and have mitigated the issue.

Updates as published by BigCommerce (original).

This was part of a wider event: 47 services reported incidents within the hour.

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