Minor incident

BigCommerce: Delayed product updates in storefront search

Oct 15, 2026, 22:14 UTC

started

22:14 UTC

resolved

<1 min

duration

Affected: Storefront

Current status of BigCommerce: Operational — live BigCommerce status

Timeline

Oct 15, 2026, 22:14 UTC
resolved
Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for up to 32 minutes . Between approximately 4:15 PM and 5:00 PM CT, merchants may have seen a delay in catalog updates. The backlog has cleared and the issue is now resolved.

Updates as published by BigCommerce (original).

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