Major incident
BigCommerce: Unable to export Catalog using Modern Import/Export
Sep 14, 2026, 22:09 UTC
started
23:14 UTC
resolved
1 h 05 min
duration
Affected: Control Panel
Current status of BigCommerce: Operational — live BigCommerce status
Timeline
- Sep 14, 2026, 22:09 UTCinvestigatingWe are currently investigating this issue.
- Sep 14, 2026, 22:27 UTCidentifiedCommerce engineers are continuing to work on a fix for this issue.
- Sep 14, 2026, 23:14 UTCresolvedThis incident has been resolved.
Updates as published by BigCommerce (original).
Other services with incidents at the same time
- Flexera System Status Dashboard 22:23 UTC · Flexera One - NAM - Access Disruption
- Red Hat 22:10 UTC · catalog.redhat.com - Partial Outage
- TeamViewer 21:33 UTC · WestUS2 - Intermittent Login Issues
- ActiveCampaign 21:29 UTC · Bulk Edit of contacts is not applying filters.
- iSpot 21:26 UTC · Processing Delay 9/11-9/13
More BigCommerce incidents
- October 26, 2026 Some Android shoppers on headless storefronts may be unable to reach checkout
- October 24, 2026 Search availability reduced and latency increased
- October 24, 2026 Delays in Real-Time Event Processing
- October 22, 2026 Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores
- October 20, 2026 Search Indexing Delays Affecting a Subset of US Stores
- October 15, 2026 Delayed product updates in storefront search