Minor incident

BigCommerce: Аn issue with Management API requests to add products to carts

Affected: API & Webhooks

Current status of BigCommerce: Operational — live BigCommerce status

Timeline

1. Oct 12, 2026, 11:14 UTC
   investigating
   BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information becomes available.
2. Oct 12, 2026, 11:21 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 12, 2026, 12:00 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 12, 2026, 12:13 UTC
   resolved
   This incident has been resolved.

Updates as published by BigCommerce (original).