Minor incident
BigCommerce: Intermittent Availability Issues in Australia
Oct 2, 2026, 02:29 UTC
started
05:41 UTC
resolved
3 h 12 min
duration
Affected: Storefront
Current status of BigCommerce: Operational — live BigCommerce status
Timeline
- Oct 2, 2026, 02:29 UTCinvestigatingBigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.
- Oct 2, 2026, 03:23 UTCmonitoringEngineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.
- Oct 2, 2026, 05:41 UTCresolvedThis incident has been resolved.
Updates as published by BigCommerce (original).
Other services with incidents at the same time
This was part of a wider event: 47 services reported incidents within the hour.
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- October 22, 2026 Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores
- October 20, 2026 Search Indexing Delays Affecting a Subset of US Stores
- October 15, 2026 Delayed product updates in storefront search