Critical incident

Doctolib: Financial OS is partially down

Sep 1, 2026, 16:05 UTC

started

17:28 UTC

resolved

1 h 23 min

duration

Affected: Patient billing

Current status of Doctolib: Operational — live Doctolib status

Timeline

Sep 1, 2026, 16:05 UTC
investigating
We are currently investigating this issue.
Sep 1, 2026, 16:05 UTC
identified
The issue has been identified and a fix is being implemented.
Sep 1, 2026, 16:07 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Sep 1, 2026, 17:28 UTC
resolved
This incident has been resolved.

Updates as published by Doctolib (original).

This was part of a wider event: 74 services reported incidents within the hour.

Gorgias 17:05 UTC · Voice/SMS functionality degraded due to a Twilio incident
UNLV 16:53 UTC · Rebelprint not performing as expected
Klara 16:53 UTC · Delayed Verification Codes - 03492413
Ada 16:37 UTC · Investigating issues with Ada Voice service on US and Maple Clusters
Tenable 16:33 UTC · Tenable Cloud Security: UI/API Slowness
Contentstack 16:20 UTC · Contentstack – Azure EU – Publishing and Webhook Delays
LiveRamp External 15:53 UTC · Incident Resolved for Public API - Segments API via Grafana
Auth0 15:50 UTC · Elevated Error Rates on Multiple Cloud Environments
Punchh 15:47 UTC · 3rd Party Vendor Outage - Business/Admin Emails
Mews 15:38 UTC · Italian Fiscal Printer Commands Failing in Mews Connector (Windows)
Sourcegraph 15:34 UTC · Sign-in and authentication errors
imgix 15:30 UTC · Increased errors for new render requests
Dialpad 15:25 UTC · Partial service disruption
EBSCO 15:25 UTC · Service Issue Reported – EBSCO System error when accessing persistent links
Gorgias 15:19 UTC · Cloud service provider network incident may affect a subset of Gorgias Customers