Major incident
EBSCO: Service Issue Reported – EBSCO System error when accessing persistent links
Sep 1, 2026, 15:25 UTC
started
16:21 UTC
resolved
56 min
duration
Affected: EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder
Current status of EBSCO: Operational — live EBSCO status
Timeline
- Sep 1, 2026, 15:25 UTCinvestigatingWe have received reports of an issue with users receiving an EBSCO System Error screen when attempting to access some persistent links. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- Sep 1, 2026, 16:21 UTCresolvedThe issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Updates as published by EBSCO (original).
Other services with incidents at the same time
This was part of a wider event: 74 services reported incidents within the hour.
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- Elastic Cloud (Public) 15:18 UTC · Issue impacting services running in GCP us-central1
- LiveRamp External 15:14 UTC · Incident Resolved for Analytics Environment - Save Segments and Audiences to Customer Profiles via Grafana
- Pantheon Operations 15:14 UTC · Dashboard Outage
- Topaz Labs 15:11 UTC · Website 522 Errors
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