Major incident
Dialpad: Partial service disruption
Sep 1, 2026, 15:25 UTC
started
20:02 UTC
resolved
4 h 37 min
duration
Affected: Telephony Infrastructure: Inbound Calls
Current status of Dialpad: Operational — live Dialpad status
Timeline
- Sep 1, 2026, 15:25 UTCinvestigatingWe are currently investigating this issue.
- Sep 1, 2026, 16:04 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Sep 1, 2026, 16:05 UTCmonitoringWe are continuing to monitor for any further issues.
- Sep 1, 2026, 16:44 UTCinvestigatingWe are currently investigating this issue.
- Sep 1, 2026, 17:14 UTCinvestigatingWe are continuing to investigate this issue.
- Sep 1, 2026, 18:34 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Sep 1, 2026, 18:35 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 1, 2026, 19:03 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Sep 1, 2026, 20:02 UTCresolvedThis incident has been resolved.
Updates as published by Dialpad (original).
Other services with incidents at the same time
This was part of a wider event: 74 services reported incidents within the hour.
- Contentstack 16:20 UTC · Contentstack – Azure EU – Publishing and Webhook Delays
- Doctolib 16:05 UTC · Financial OS is partially down
- LiveRamp External 15:53 UTC · Incident Resolved for Public API - Segments API via Grafana
- Auth0 15:50 UTC · Elevated Error Rates on Multiple Cloud Environments
- Punchh 15:47 UTC · 3rd Party Vendor Outage - Business/Admin Emails
- Mews 15:38 UTC · Italian Fiscal Printer Commands Failing in Mews Connector (Windows)
- Sourcegraph 15:34 UTC · Sign-in and authentication errors
- imgix 15:30 UTC · Increased errors for new render requests
- EBSCO 15:25 UTC · Service Issue Reported – EBSCO System error when accessing persistent links
- Gorgias 15:19 UTC · Cloud service provider network incident may affect a subset of Gorgias Customers
- Fullstory 15:19 UTC · Multiple Fullstory Services Unavailable (NA1 Data Center)
- Elastic Cloud (Public) 15:18 UTC · Issue impacting services running in GCP us-central1
- LiveRamp External 15:14 UTC · Incident Resolved for Analytics Environment - Save Segments and Audiences to Customer Profiles via Grafana
- Pantheon Operations 15:14 UTC · Dashboard Outage
- Topaz Labs 15:11 UTC · Website 522 Errors
More Dialpad incidents
- October 20, 2026 Some customers may be experiencing issues with devices.
- October 20, 2026 Some customers may be experiencing issues making or receiving calls.
- June 9, 2026 Some customers in the US and Canada may be experiencing issues with MMS messaging
- May 20, 2026 Some customers may be experiencing issues with IVR
- April 8, 2026 We are investigating potential issues with calling