How often does Doctolib go down?

Doctolib reported 11 incidents in the last 90 days (5 major or critical), with 390 minutes of major outage: 99.7% uptime.

When was the last Doctolib outage?

The latest reported incident started on Oct 13, 2026, 10:20 UTC: "Clinical Software is having some issues", resolved after 3 h 45 min.

How long do Doctolib outages last?

Half of Doctolib's incidents in the last 90 days were resolved within 59 min.

Doctolib outage history and status

Is Doctolib down right now?

All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)

99.7%

uptime, 90 days

incidents, 90 days

59 min

median time to fix

Oct 13, 2026

last incident

Doctolib components

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational

Doctolib outage history

Doctolib incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.

Started (UTC)	Incident	Impact	Duration
Oct 13, 2026, 10:20 UTC	Clinical Software is having some issues Clinical software	Minor	3 h 45 min
Oct 5, 2026, 07:32 UTC	Phone assistant picks call but does not answer	Minor	40 min
Sep 25, 2026, 09:33 UTC	Some patients can't connect to their Telehealth consultation	Minor	1 h 30 min
Sep 16, 2026, 08:47 UTC	Doctolib Support is not available Support Doctolib	Critical	3 h 45 min
Sep 11, 2026, 16:25 UTC	Consultation assitant is down Phone assistant, Clinical software	Major	8 min
Sep 8, 2026, 13:09 UTC	Our services are not available for PRO users (FR, DE, IT) and for Patients. Calendar, Task manager, My activity, Phone assistant, Patient Management, Telehealth	Critical	59 min
Sep 1, 2026, 16:05 UTC	Financial OS is partially down Patient billing	Critical	1 h 23 min
Sep 1, 2026, 09:38 UTC	Consultation Assistant is not available Clinical software	Critical	14 min
Aug 28, 2026, 11:02 UTC	Degraded performance on Clinical solution Clinical software	Minor	59 min
Aug 18, 2026, 15:24 UTC	[data-science-production-aws-de-fra-1][Consultation Assistant] SLI consultation-assistant high error and timeout rate over 10% and more than 40 hits on summarization *transcription Clinical software	Minor	26 min
Aug 4, 2026, 14:44 UTC	Hospitals and CF customers can't do patient search from the agenda	Minor	16 h 21 min
Jul 28, 2026, 08:54 UTC	Consultation assitant is showing degraded perfomance and latency for some users Clinical software	Minor	2 h 07 min
Jul 16, 2026, 07:30 UTC	High error on Consultation Assistant Clinical software	Minor	47 min
Jun 30, 2026, 10:18 UTC	20k Users (source SENTRY) can't use DDV Calendar, Patient Management, Clinical software	Minor	18 min
Jun 25, 2026, 13:49 UTC	Phone assistant is not answering calls for patients. No impact on Pro side Phone assistant	Critical	49 min
Jun 23, 2026, 12:58 UTC	Phone assistant is not available for users in the old infrastructure Phone assistant	Minor	8 min
Jun 5, 2026, 14:03 UTC	All doctors are not being able to make an appointment by experiencing frontend error Calendar	Minor	23 min
May 29, 2026, 15:11 UTC	Components impacted: Phone Assistant Phone assistant, Clinical software	Minor	22 h 33 min
May 29, 2026, 11:42 UTC	Phone assistant slow answers or hangups; general latency degradation for all AI products	Minor	1 h 01 min
May 20, 2026, 15:28 UTC	5 min drop of traffic which had a snowball effect on MDP when traffic came back Clinical software	Minor	16 min
May 6, 2026, 06:54 UTC	Impossible for admin telesecretariat accounts to access the calendars. Calendar	Critical	39 min
May 5, 2026, 07:57 UTC	Components impacted: Consultation Assistant Clinical software	Minor	1 h 02 min
Apr 22, 2026, 08:45 UTC	Components impacted: Phone Assistant Phone assistant	Critical	1 h
Apr 10, 2026, 13:21 UTC	Components impacted: All Calendar, Task manager, My activity, Phone assistant, Patient Management, Telehealth	Minor	1 h 22 min
Apr 7, 2026, 12:09 UTC	[Automated Alert] Timeline Items error rate Clinical software, Patient billing	Minor	14 min

50 incidents in our archive since January 12, 2021.

When and where Doctolib fails

By weekday

Most incidents start on Tue.

Mon5
Tue17
Wed7
Thu6
Fri15
Sat0
Sun0

Most affected, last 12 months

Clinical software14
Phone assistant7
Calendar5
Patient billing4
Patient Management3
Support Doctolib3
Connection with medical device2
Doctolib Connect2

When Doctolib went down with others

Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
Sep 1, 2026, 13:31 UTC 74 services reported incidents within the hour
Jul 16, 2026, 07:30 UTC 42 services reported incidents within the hour
Dec 5, 2025, 08:45 UTC 88 services reported incidents within the hour

Other other services

Up ABS 100% · 90 d
Up ACC 100% · 90 d
Up AccuWeather 100% · 90 d
Up ADL 100% · 90 d
Up AIA 100% · 90 d
Up Ala 100% · 90 d
Up Alabama 100% · 90 d
Up Ameli 100% · 90 d

FAQ

Is Doctolib down right now?: At our last check Doctolib's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Doctolib go down?: Doctolib reported 11 incidents in the last 90 days (5 major or critical), with 390 minutes of major outage: 99.7% uptime.
When was the last Doctolib outage?: The latest reported incident started on Oct 13, 2026, 10:20 UTC: "Clinical Software is having some issues", resolved after 3 h 45 min.
How long do Doctolib outages last?: Half of Doctolib's incidents in the last 90 days were resolved within 59 min.

Source: Doctolib official status page · RSS of Doctolib incidents · status badge for your site