Critical incident
Doctolib: Consultation Assistant is not available
Sep 1, 2026, 09:38 UTC
started
09:52 UTC
resolved
14 min
duration
Affected: Clinical software
Current status of Doctolib: Operational — live Doctolib status
Timeline
- Sep 1, 2026, 09:38 UTCinvestigatingWe are currently investigating this issue.
- Sep 1, 2026, 09:39 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Sep 1, 2026, 09:45 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Sep 1, 2026, 09:52 UTCresolvedThis incident has been resolved.
Updates as published by Doctolib (original).
Other services with incidents at the same time
- Snowflake 09:58 UTC · INC20000190
- Guardsquare 09:49 UTC · Monitoring api intermittently errors or times out
- Infobip 09:03 UTC · Saudi Arabia - Customer Portal Degradation
More Doctolib incidents
- October 13, 2026 Clinical Software is having some issues
- October 5, 2026 Phone assistant picks call but does not answer
- September 16, 2026 Doctolib Support is not available
- September 11, 2026 Consultation assitant is down
- September 8, 2026 Our services are not available for PRO users (FR, DE, IT) and for Patients.
- September 1, 2026 Financial OS is partially down