OutageDB

Major incident

imgix: Increased errors for new render requests

Sep 1, 2026, 15:30 UTC
started
16:22 UTC
resolved
51 min
duration

Affected: Rendering Infrastructure

Current status of imgix: Operational — live imgix status

Timeline

  1. Sep 1, 2026, 15:30 UTC
    identified
    We've identified an increase in errors for new rendering requests due to an ongoing incident with an upstream provider.
  2. Sep 1, 2026, 15:35 UTC
    identified
    We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services. We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
  3. Sep 1, 2026, 16:07 UTC
    monitoring
    Error rates have returned to normal levels. We are continuing to monitor the situation while awaiting an update from Google Cloud.
  4. Sep 1, 2026, 16:22 UTC
    resolved
    This incident has been resolved.

Updates as published by imgix (original).

Other services with incidents at the same time

This was part of a wider event: 74 services reported incidents within the hour.

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