Major incident
Doctolib: Consultation assitant is down
Sep 11, 2026, 16:25 UTC
started
16:33 UTC
resolved
8 min
duration
Affected: Phone assistant, Clinical software
Current status of Doctolib: Operational — live Doctolib status
Timeline
- Sep 11, 2026, 15:41 UTCinvestigatingWe are currently investigating this issue.
- Sep 11, 2026, 15:46 UTCinvestigatingWe are continuing to investigate this issue.
- Sep 11, 2026, 16:04 UTCinvestigatingWe are continuing to investigate this issue.
- Sep 11, 2026, 16:25 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Sep 11, 2026, 16:33 UTCresolvedThis incident has been resolved.
Updates as published by Doctolib (original).
Other services with incidents at the same time
This was part of a wider event: 74 services reported incidents within the hour.
- Clio Status Pages 17:00 UTC · Service Availability Issues
- Alpaca 16:56 UTC · Intermittent HTTP 500 errors across Multiple API's
- Onshape 16:55 UTC · Imports/exports/notifications are not working
- InfluxDB Cloud 16:32 UTC · SSO Login Service Availability (other login methods not affected)
- Thomson Reuters Legal 16:11 UTC · HighQ US File Upload Failures
- University of Waterloo 16:05 UTC · Secret Server Upgrade - Degradation
More Doctolib incidents
- October 13, 2026 Clinical Software is having some issues
- October 5, 2026 Phone assistant picks call but does not answer
- September 16, 2026 Doctolib Support is not available
- September 8, 2026 Our services are not available for PRO users (FR, DE, IT) and for Patients.
- September 1, 2026 Financial OS is partially down
- September 1, 2026 Consultation Assistant is not available