Minor incident

Doctolib: Phone assistant picks call but does not answer

Current status of Doctolib: Operational — live Doctolib status

Timeline

1. Oct 5, 2026, 07:32 UTC
   identified
   The root cause of the service interruption affecting the following component has been identified. Restoration efforts are actively underway. We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery. Further updates will follow. — Your Doctolib Team
2. Oct 5, 2026, 07:42 UTC
   monitoring
   Performance has returned to normal for the following component. There is no longer any user impact. We are monitoring to ensure continued stability. — Your Doctolib Team
3. Oct 5, 2026, 08:12 UTC
   resolved
   The performance incident affecting the following component has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team

Updates as published by Doctolib (original).