Critical incident

Auth0: Elevated Error Rates on Multiple Cloud Environments

Affected: User Authentication, User Authentication, User Authentication, User Authentication, User Authentication, User Authentication, Machine to Machine Authentication, Machine to Machine Authentication, Machine to Machine Authentication, Machine to Machine Authentication, Machine to Machine Authentication, Machine to Machine Authentication

Current status of Auth0: Minor issues — live Auth0 status

Timeline

1. Sep 1, 2026, 15:50 UTC
   investigating
   We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
2. Sep 1, 2026, 16:01 UTC
   resolved
   The Auth0 Engineering team has applied a fix for the issue. Error rates on affected environments are subsiding. Impacted customers should observe service restoration at this time. After monitoring the environment to ensure service stability, we're considering this incident resolved.
3. Sep 3, 2026, 18:23 UTC
   postmortem
   A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-09-01_-_Elevated_Errors_On_Multiple_Public_and_Private_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-09-01_-_Elevated_Errors_On_Multiple_Public_and_Private_Cloud_Environments.pdf)

Updates as published by Auth0 (original).