Optum outage history and status
Is Optum down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
—
uptime, 90 days
54
incidents, 90 days
1 h 04 min
median time to fix
Oct 24, 2026
last incident
Optum reports many incidents; its public history reaches back to August 4, 2026, so 90-day figures are not complete yet.
Optum components
Patient Financial Clearance
- AHI QA & Lobby Operational
- Clearance Patient Access Operational
- EngageCare Provider Operational
- Absolute AR Operational
- CAC Professional Operational
- CareSelect ® Operational
- Case Advisor Operational
- Clinical Exchange Operational
- Coding Intelligence Operational
- Contract Manager Operational
- Crimson AI Operational
- Dental Network Operational
- Digital Auth Complete Operational
- Enterprise CAC Operational
- InterQual Operational
- MedRx Operational
- Optum Care Coordination Platform Operational
- Optum Clinical Data Center Operational
- Optum Integrity One Operational
- Optum Market Advantage Operational
- Optum Performance Analytics Operational
- Optum Real Operational
- Outpatient Charge Capture Operational
- Payment Integrity Compass Operational
- Pharmacy Data Solutions Operational
- Pharmacy Network Solutions Operational
- Pharmacy Software Solutions Operational
- Reimbursement Manager Operational
- Revenue Performance Advisor Operational
- Value Connect Operational
Claims Management
- Appeals Management Operational
- Claims Follow Up Operational
Revenue Cycle Management
- Assurance Reimbursement Management Operational
- TES Ambulatory Operational
Medical Network
- Batch Operational
- Portal Operational
- Real Time Operational
eFR
- eFR Billing Operational
- eFR Cloud Operational
- eFR Legacy Operational
Optum outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 24, 2026, 16:42 UTC | System Incident - Medical Network- Portal- Production Portal | Major | 31 min |
| Oct 23, 2026, 07:17 UTC | System Incident - Optum Clinical Data Center - Production Optum Clinical Data Center | Minor | 1 h 03 min |
| Oct 22, 2026, 18:00 UTC | System Incident - Medical Network - Batch - Production Batch | Minor | 1 h 59 min |
| Oct 21, 2026, 21:09 UTC | System Incident - Medical Network - Batch - Production Batch | Minor | 45 min |
| Oct 21, 2026, 07:06 UTC | System Incident - Optum Clinical Data Center - Production Optum Clinical Data Center | Minor | 38 min |
| Oct 20, 2026, 20:20 UTC | System Incident - Medical Network - Portal - Production Portal | Minor | 2 h 15 min |
| Oct 16, 2026, 17:10 UTC | System Incident - Pharmacy Software Solutions - Production Pharmacy Software Solutions | Critical | 3 h 12 min |
| Oct 15, 2026, 15:02 UTC | System Incident - Medical Network - Batch - Production Batch | Minor | 2 h 22 min |
| Oct 14, 2026, 17:23 UTC | System Incident - Medical Network - Batch - Production Batch | Major | 23 min |
| Oct 14, 2026, 14:54 UTC | System Incident - EngageCare Provider - Production EngageCare Provider | Minor | 2 h 16 min |
| Oct 13, 2026, 12:48 UTC | System Incident - Optum Clinical Data Center - Production Optum Clinical Data Center | Major | 1 h 08 min |
| Oct 13, 2026, 11:17 UTC | System Incident - Optum Integrity One - Production Optum Integrity One | Major | 1 h 14 min |
| Oct 4, 2026, 17:20 UTC | System Incident - CareSelect - Production CareSelect ® | Critical | 1 h 08 min |
| Sep 28, 2026, 17:41 UTC | System Incident -Optum Integrity One - Production Optum Integrity One | Major | 7 min |
| Sep 28, 2026, 17:35 UTC | System Incident - Enterprise CAC - Production Enterprise CAC | Major | 13 min |
| Sep 27, 2026, 03:04 UTC | System Incident - InterQual - Production InterQual | Minor | 1 h 04 min |
| Sep 24, 2026, 17:41 UTC | System Incident - Absolute AR - Production Absolute AR | Major | 5 h 18 min |
| Sep 22, 2026, 14:14 UTC | System Incident - Pharmacy Software Solutions - Production Pharmacy Software Solutions | Major | 54 min |
| Sep 11, 2026, 16:21 UTC | System Incident - MedRx - Production MedRx | Minor | 11 min |
| Sep 11, 2026, 15:34 UTC | System Incident - Revenue Performance Advisor - Production Revenue Performance Advisor | Minor | 1 h 14 min |
| Sep 10, 2026, 15:51 UTC | System Incident - Pharmacy Network Solutions - Production Pharmacy Network Solutions | Major | 3 h 45 min |
| Sep 5, 2026, 22:24 UTC | System Incident - Pharmacy Software Solutions - Production Pharmacy Software Solutions | Critical | 26 min |
| Sep 4, 2026, 17:16 UTC | System Incident - Medical Network - Batch - Production Batch | Minor | 1 h 08 min |
| Sep 2, 2026, 15:49 UTC | System Incident - Optum Integrity One - Production Optum Integrity One | Major | 7 h 31 min |
| Sep 2, 2026, 15:45 UTC | System Incident - Enterprise CAC - Production Enterprise CAC | Major | 7 h 34 min |
54 incidents in our archive since August 4, 2026.
When and where Optum fails
By weekday
Most incidents start on Tue.
- Mon2
- Tue16
- Wed8
- Thu8
- Fri9
- Sat9
- Sun2
Most affected, last 12 months
- Optum Integrity One7
- Batch6
- Enterprise CAC5
- Portal5
- Optum Clinical Data Center4
- EngageCare Provider3
- Outpatient Charge Capture3
- Pharmacy Software Solutions3
When Optum went down with others
- Oct 22, 2026, 11:56 UTC 57 services reported incidents within the hour
- Oct 14, 2026, 13:51 UTC 15 services reported incidents within the hour
- Sep 22, 2026, 13:27 UTC 24 services reported incidents within the hour
- Sep 11, 2026, 13:38 UTC 22 services reported incidents within the hour
- Sep 10, 2026, 14:53 UTC 21 services reported incidents within the hour
Other other services
FAQ
- Is Optum down right now?
- At our last check Optum's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Optum go down?
- Optum reports incidents often; we have its complete history since August 4, 2026.
- When was the last Optum outage?
- The latest reported incident started on Oct 24, 2026, 16:42 UTC: "System Incident - Medical Network- Portal- Production", resolved after 31 min.
- How long do Optum outages last?
- Half of Optum's incidents in the last 90 days were resolved within 1 h 04 min.
Source: Optum official status page · RSS of Optum incidents · status badge for your site