OutageDB

Major incident

Optum: System Incident -Optum Integrity One - Production

Sep 28, 2026, 17:41 UTC
started
17:48 UTC
resolved
7 min
duration

Affected: Optum Integrity One

Current status of Optum: Operational — live Optum status

Timeline

  1. Sep 28, 2026, 17:41 UTC
    investigating
    Optum is aware of intermittent issues impacting some users of the application Optum Integrity One .Teams are actively investigating reports of users experiencing difficulties accessing certain application functions. Additional updates will be provided as more information becomes available.
  2. Sep 28, 2026, 17:48 UTC
    resolved
    We have resolved the issue occurring within Optum Integrity One that is causing issues with loading cases, latency and errors within the application. Thank you for your patience as our teams worked to resolve this issue.

Updates as published by Optum (original).

Other services with incidents at the same time

This was part of a wider event: 24 services reported incidents within the hour.

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