OutageDB

Major incident

Optum: System Incident - Medical Network - Batch - Production

Oct 14, 2026, 17:23 UTC
started
17:46 UTC
resolved
23 min
duration

Affected: Batch

Current status of Optum: Operational — live Optum status

Timeline

  1. Oct 14, 2026, 17:23 UTC
    investigating
    We are currently experiencing an intermittent issue impacting RTCE (Real-Time Claim Edits) which started on 10/14/26 at 10:15 am. Our teams are aware of the issue and are actively investigating and working toward a resolution. We apologize for any inconvenience and will provide additional updates as they become available.
  2. Oct 14, 2026, 17:46 UTC
    resolved
    The intermittent issue affecting RTCE (Real-Time Claim Edits) has been resolved. Please resubmit any impacted claims. Thank you for your patience while our teams worked to identify and correct the issue. We appreciate your patience and apologize for any inconvenience this may have caused.

Updates as published by Optum (original).

Other services with incidents at the same time

This was part of a wider event: 15 services reported incidents within the hour.

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