OutageDB

GoTo outage history and status

Is GoTo down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
97.3%
uptime, 90 days
10
incidents, 90 days
1 h 12 min
median time to fix
Oct 22, 2026
last incident

GoTo components

Contact Center (Business Communication)

Customer Engagement (Business Communication)

LogMeIn Resolve

GoTo API

GoTo Meeting, GoTo Webinar, and Collaboration Tools

Grasshopper (Business Communication)

LogMeIn Miradore (Mobile Device Management - MDM)

Purchase & Subscription Operations

GoToMyPC, Pro, Central, and Hamachi (Remote Access)

Rescue and GoToAssist (Remote Support)

GoTo Connect (Business Communication)

GoTo outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 1 incidents, 46 min of major outage 1 Dec Jan: 4 incidents, 1540 min of major outage 4 Jan Feb: 2 incidents, 203 min of major outage 2 Feb Mar: 2 incidents, 188 min of major outage 2 Mar Apr: 3 incidents, 151 min of major outage 3 Apr May: 6 incidents, 1000 min of major outage 6 May Jun: 1 incidents, 278 min of major outage 1 Jun Jul: 3 incidents, 967 min of major outage 3 Jul Aug: 3 incidents, 2971 min of major outage 3 Aug Sep: 5 incidents, 384 min of major outage 5 Sep Oct: 2 incidents, 138 min of major outage 2 Oct
GoTo incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 22, 2026, 19:51 UTC GoTo Connect - Inbound calls failing for customers in Brazil
PSTN Calls - Inbound
 Major 54 min
Oct 10, 2026, 04:56 UTC LogMeIn Pro and Central website
Pro/Central
 Major 1 h 24 min
Sep 29, 2026, 15:03 UTC GoTo Meeting, Webinar or Training - Webcam or screen share issues
GoTo Meeting, GoTo Webinar, GoTo Training
 Major 32 min
Sep 23, 2026, 12:53 UTC GoTo Connect - Issue with incoming calls
PSTN Calls - Inbound
 Major 3 h 32 min
Sep 9, 2026, 15:46 UTC Pro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error rates
Rescue, Pro/Central
 Major 27 min
Sep 8, 2026, 16:55 UTC Connectivity issues
Contact Center, GoTo Meeting, Rescue, Customer Engagement, VoIP Calls - GoTo Connect Web, GoTo Webinar
 Major 52 min
Sep 4, 2026, 12:31 UTC Emails not being delivered to customers
GoTo Meeting, Rescue, Pro/Central, GoTo Webinar, Helpdesk, GoToMyPC
 Major 1 h 01 min
Aug 27, 2026, 15:55 UTC LogMeIn Rescue, G2ARS v5, Pro, and Central - Elevated session launch failures
Rescue, Pro/Central
 Major 24 h 29 min
Aug 15, 2026, 15:02 UTC Grasshopper - password reset and OTP emails blocked
Grasshopper
 Major 1 h 31 min
Aug 4, 2026, 18:11 UTC GoTo Customer Engagement - Whatsapp campaign issues
Customer Engagement
 Major 9 days 21 h
Jul 3, 2026, 12:03 UTC Join.me, GoToMyPC, Pro and Central - Login Issues
Pro/Central, GoToMyPC, join.me
 Major 8 h 22 min
Jul 2, 2026, 11:49 UTC GoTo Connect - inbound/outbound call failures
VoIP Calls - GoTo Connect Web
 Major 6 h 37 min
Jul 1, 2026, 09:43 UTC GoTo Connect - inbound/outbound call failures
VoIP Calls - GoTo Connect Web
 Major 1 h 08 min
Jun 19, 2026, 08:33 UTC GoTo Connect - Contact Center and Call Reports Issue
Contact Center
 Major 4 h 38 min
May 28, 2026, 14:17 UTC GoTo Connect - Authentication issue
VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile, Administration Portal
 Major 39 min
May 27, 2026, 15:17 UTC Logmein Rescue - Issue starting or joining sessions
Rescue, Pro/Central
 Major 39 min
May 13, 2026, 18:58 UTC LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets
Rescue, Pro/Central
 Major 7 h 25 min
May 8, 2026, 01:22 UTC Grasshopper - Login Issues
Grasshopper
 Minor 15 h 49 min
May 7, 2026, 18:31 UTC GoTo Connect - Call Recording and Transcript
GoTo Connect API
 Major 7 h 29 min
May 6, 2026, 16:55 UTC GoTo App - Cannot connect
VoIP Calls - GoTo Connect Web
 Major 28 min
Apr 20, 2026, 14:14 UTC Login to GoTo applications - 504 timeout - multiple products impacted
GoTo Meeting, VoIP Calls - GoTo Connect Web, GoTo Webinar, Helpdesk, GoTo Meeting API, VoIP Calls - GoTo Connect Mobile
 Major 1 h 09 min
Apr 15, 2026, 21:08 UTC GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)
PSTN Calls - Inbound
 Major 32 min
Apr 6, 2026, 12:58 UTC GoTo Connect Call Quality issue
VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile
 Major 49 min
Mar 25, 2026, 16:08 UTC GoTo Connect - Call audio quality
VoIP Calls - Deskphones, VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile, PSTN Calls - Inbound, PSTN Calls - Outbound
 Major 26 min
Mar 18, 2026, 15:37 UTC GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions
GoTo Meeting, GoTo Webinar, GoTo Training
 Major 2 h 42 min

51 incidents in our archive since May 16, 2025.

When and where GoTo fails

By weekday

Most incidents start on Wed.

  • Mon6
  • Tue5
  • Wed18
  • Thu11
  • Fri7
  • Sat2
  • Sun2

Most affected, last 12 months

  • Pro/Central10
  • VoIP Calls - GoTo Connect Web10
  • VoIP Calls - GoTo Connect Mobile7
  • Administration Portal6
  • GoTo Training6
  • PSTN Calls - Inbound6
  • Rescue6
  • GoTo Meeting5

When GoTo went down with others

Scheduled maintenance

Add GoTo maintenance to your calendar (.ics)

Other communication services

FAQ

Is GoTo down right now?
At our last check GoTo's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does GoTo go down?
GoTo reported 10 incidents in the last 90 days (10 major or critical), with 3,493 minutes of major outage: 97.3% uptime.
When was the last GoTo outage?
The latest reported incident started on Oct 22, 2026, 19:51 UTC: "GoTo Connect - Inbound calls failing for customers in Brazil", resolved after 54 min.
How long do GoTo outages last?
Half of GoTo's incidents in the last 90 days were resolved within 1 h 12 min.

Source: GoTo official status page · RSS of GoTo incidents · status badge for your site