Major incident

GoTo: GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions

Affected: GoTo Meeting, GoTo Webinar, GoTo Training

Current status of GoTo: Operational — live GoTo status

Timeline

1. Mar 18, 2026, 15:37 UTC
   investigating
   We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions. Our engineers are working to identify the issue and will provide another update shortly.
2. Mar 18, 2026, 15:51 UTC
   identified
   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
3. Mar 18, 2026, 15:58 UTC
   identified
   We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed. We will provide another update shortly.
4. Mar 18, 2026, 16:04 UTC
   monitoring
   Our engineers have corrected the issue and we are monitoring recovery across all services which were affected. We will continue monitoring the situation and provide a final update shortly.
5. Mar 18, 2026, 18:19 UTC
   resolved
   We have confirmed that the issue has been resolved and that all systems are 100% operational.

Updates as published by GoTo (original).