OutageDB

Minor incident

SU ITS: Listserv Service Disruption

Oct 13, 2026, 15:28 UTC
started
18:08 UTC
resolved
2 h 40 min
duration

Affected: General IT Services

Current status of SU ITS: Minor issues — live SU ITS status

Timeline

  1. Oct 13, 2026, 15:28 UTC
    investigating
    We are investigating reports of issues with the Listserv system that may cause a delay in sending messages. This disruption affects all students, faculty, and staff that use or are subscribed to various Listserv lists. The application admins are aware of the situation and are working to identify the cause.
  2. Oct 13, 2026, 15:28 UTC
    investigating
    We are continuing to investigate this issue.
  3. Oct 13, 2026, 18:08 UTC
    resolved
    This issue has been resolved. Please note that the Listserv web interface is currently only available on campus or via VPN. Off-campus users can continue to manage lists using email commands. For instructions, see the Listserv Owners How-Tos: https://answers.atlassian.syr.edu/wiki/x/a4GICQ

Updates as published by SU ITS (original).

Other services with incidents at the same time

This was part of a wider event: 16 services reported incidents within the hour.

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