Major incident

Sangoma: TeamHub login & accessing issues - TeamHub

Oct 13, 2026, 15:25 UTC

started

21:32 UTC

resolved

6 h 06 min

duration

Affected: TeamHub Web, TeamHub Desktop

Current status of Sangoma: Operational — live Sangoma status

Timeline

Oct 13, 2026, 15:25 UTC
investigating
We are currently experiencing login and accessibility issues with TeamHub. Our Engineers are investigating and we'll keep you updated with progress to restore.
Oct 13, 2026, 15:43 UTC
monitoring
Our Engineering team identified the source of the issue and applied a fix. We're now monitoring the results.
Oct 13, 2026, 21:32 UTC
resolved
This incident has been resolved.

Updates as published by Sangoma (original).

This was part of a wider event: 16 services reported incidents within the hour.

Twilio 16:14 UTC · SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan
HashiCorp Services 16:01 UTC · Terraform Runs Failing
Kraken 15:58 UTC · Krak Card & Instant Buy Transactions Declined
Kraken 15:55 UTC · Cross-Exchange Transfer Delays
Criteo Services 15:42 UTC · Users may have trouble accessing Commerce Max - API component
Cardiff University 15:39 UTC · Intermittent issues affecting access to SIMS Client via RAS
Aircall 15:38 UTC · Increased Error Rate
AdvancedMD 15:30 UTC · Degraded Client Services Support: Degraded Phone and Chat Capabilities
PowerSchool Products 15:28 UTC · Investigating - Login Issues
SU ITS 15:28 UTC · Listserv Service Disruption
Wave 15:27 UTC · Incorrect Payout Date Display
Twilio 15:18 UTC · Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil
Imperva 15:18 UTC · [INC-1161] Issue Resulting in Unexpected IRA Blocking
Cloudflare 15:18 UTC · Cloudflare Workers - Cron Trigger Activation Issues
GMO GlobalSign 15:17 UTC · Atlas Certificate Issuance (HVCA API) customer parsing issue