Minor incident

Cardiff University: Intermittent issues affecting access to SIMS Client via RAS

Oct 13, 2026, 15:39 UTC

started

16:13 UTC

resolved October 14, 2026

24 h 34 min

duration

Affected: SIMS (Admin)

Current status of Cardiff University: Operational — live Cardiff University status

Timeline

Oct 13, 2026, 15:39 UTC
identified
We have identified an intermittent issue affecting access to the SIMS Client via RAS. Our technical staff are working on resolving this. If a SIMS Client user experiences issues accessing the client via RAS, they are advised to shut down the RAS instance and retry.
Oct 14, 2026, 16:13 UTC
resolved
The intermittent issue affecting access to the SIMS Client via RAS has now been resolved.

Updates as published by Cardiff University (original).

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