Minor incident

Wave: Incorrect Payout Date Display

Affected: Payments

Current status of Wave: Operational — live Wave status

Timeline

1. Oct 13, 2026, 15:27 UTC
   monitoring
   We've identified an in-app error on the Sales & Payments > Payments page for some Wave Payments users. Users may see an incorrect estimated deposit date of Monday October 12th. This date did not properly factor in the bank holiday that took place yesterday. Payouts are processing as expected, and will still arrive in our standard business day timelines which exclude weekends and bank holidays. We apologize for the unclear experience.
2. Oct 13, 2026, 17:14 UTC
   resolved
   We've identified an in-app error on the Sales & Payments > Payments page for some Wave Payments users. Users may see an incorrect estimated deposit date of Monday October 12th. This date did not properly factor in the bank holiday that took place yesterday. Payouts are processing as expected, and will still arrive in our standard business day timelines which exclude weekends and bank holidays. We have released a fix that will avoid the issue in future instances, but some payments may still show an incorrect October 12th payout date. We apologize for the unclear experience.

Updates as published by Wave (original).