Major incident

SU ITS: REDcap Outage

Oct 26, 2026, 15:10 UTC

started

ongoing

not resolved yet

—

duration

Affected: Research Computing

Current status of SU ITS: Minor issues — live SU ITS status

Timeline

Oct 26, 2026, 15:10 UTC
investigating
The REDcap system is currently down and users are not able to access. ITS systems administrators are investigating the issue and will provide updates as available.

Updates as published by SU ITS (original).

Netlify 16:05 UTC · Delays in build logs appearing in the UI
Teamwork.com 15:58 UTC · Loading issues for Projects apps in US region
Pitt Digital Systems 15:58 UTC · RESOLVED: Vendor Issue Affecting Salesforce Performance
SimpleVoIP 15:57 UTC · Administration Portal
Sanity 15:49 UTC · API & API CDN timeouts for small subset of customers
pcvisit 15:46 UTC · Probleme mit Login nach Kauf/Testversion
Devin 15:29 UTC · Degraded performance in Ask Devin
Otter.ai 15:23 UTC · Delay in speaker tagging and processing
UND University IT Systems 15:16 UTC · Service Disruption: ListServe Management Console (Investigating)
Mindbody 15:08 UTC · Booker Notifications - Service Disruption
Kraken 15:06 UTC · Bitcoin (BTC) funding delays
Twilio 15:00 UTC · WhatsApp Sandbox Sending Configuration Issues
CP Public 14:55 UTC · October 26, 2026 - Drop in station reachability in NA region
Coinbase 14:46 UTC · Site Performance - Converts
Parchment 14:45 UTC · Unable to order