Major incident

Sardine AI: Sandbox EU degradation

Sep 16, 2026, 12:08 UTC

started

15:19 UTC

resolved

3 h 11 min

duration

Affected: Customer APIs, Dashboard

Current status of Sardine AI: Operational — live Sardine AI status

Timeline

Sep 16, 2026, 12:08 UTC
investigating
The Sandbox EU environment is experiencing degraded performance. We are working on resolution.
Sep 16, 2026, 12:08 UTC
investigating
We are continuing to investigate this issue.
Sep 16, 2026, 15:19 UTC
resolved
This incident has been resolved.

Updates as published by Sardine AI (original).

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