Major incident

Brown University: Salesforce Login Issues

Sep 16, 2026, 11:58 UTC

started

18:32 UTC

resolved

6 h 34 min

duration

Affected: Salesforce

Current status of Brown University: Operational — live Brown University status

Timeline

Sep 16, 2026, 11:58 UTC
investigating
Users are experiencing login issues with Salesforce. OIT is investigating this issue.
Sep 16, 2026, 18:32 UTC
resolved
This incident has been resolved.

Updates as published by Brown University (original).

This was part of a wider event: 51 services reported incidents within the hour.

Northwestern Information Technology 12:58 UTC · Ward Building - 7th Floor Network Service Interruption
Amplify 12:56 UTC · Salesforce Services Disruption
Gorgias 12:51 UTC · Customer sidebar search not working
AppState 12:49 UTC · Emburse Enterprise (Chrome River)
PowerSchool Products 12:46 UTC · Atrieve ADS Service Interruption
Blackbaud 12:44 UTC · Active Issue Alert – Support - #000693232
Klara 12:37 UTC · Salesforce Outage
Genetec Cloud Products 12:23 UTC · Login issue affecting Genetec Cloud Products / Clearance - Global
Imagine Learning 12:12 UTC · IL On Demand - Degraded Performance due to Salesforce
Sardine AI 12:08 UTC · Sandbox EU degradation
Salesloft 11:59 UTC · Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze
Pitney Bowes 11:39 UTC · UPS Service Disruption Observed for RateShipment.
Jamf 11:31 UTC · Fulfillment services