Critical incident

AppState: Emburse Enterprise (Chrome River)

Sep 16, 2026, 12:49 UTC

started

14:57 UTC

resolved

2 h 07 min

duration

Affected: Other Services

Current status of AppState: Operational — live AppState status

Timeline

Sep 16, 2026, 12:49 UTC
investigating
ITS is actively monitoring system status updates from Emburse Enterprise. Here is the latest release: Sep 16, 2026, 7:27 AM (America/New_York) Our engineering team continues to investigate the issue affecting our North America 1 and North America 5 instances. Some users may still experience degraded performance, or errors when logging in. Work is ongoing to identify the cause and implement corrective actions. We will provide another update as soon as there are significant developments. Thank you for your continued patience.
Sep 16, 2026, 14:57 UTC
resolved
This incident has been resolved.

Updates as published by AppState (original).

This was part of a wider event: 51 services reported incidents within the hour.

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Klara 12:37 UTC · Salesforce Outage
Genetec Cloud Products 12:23 UTC · Login issue affecting Genetec Cloud Products / Clearance - Global
Imagine Learning 12:12 UTC · IL On Demand - Degraded Performance due to Salesforce
Sardine AI 12:08 UTC · Sandbox EU degradation
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Brown University 11:58 UTC · Salesforce Login Issues