OutageDB

Sardine AI outage history and status

Is Sardine AI down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.61%
uptime, 90 days
5
incidents, 90 days
3 h 13 min
median time to fix
Oct 1, 2026
last incident

Sardine AI components

Sardine AI outage history

Nov: 3 incidents, 37 min of major outage 3 Nov Dec: 6 incidents, 0 min of major outage 6 Dec Jan: 5 incidents, 700 min of major outage 5 Jan Feb: 4 incidents, 363 min of major outage 4 Feb Mar: 5 incidents, 130 min of major outage 5 Mar Apr: 1 incidents, 45 min of major outage 1 Apr May: 5 incidents, 70 min of major outage 5 May Jun: 3 incidents, 0 min of major outage 3 Jun Jul: 3 incidents, 191 min of major outage 3 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 4 incidents, 191 min of major outage 4 Sep Oct: 1 incidents, 309 min of major outage 1 Oct
Sardine AI incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 1, 2026, 14:49 UTC Elevated latency on multiple APIs in PROD-EU
Device APIs, Customer APIs, Business API, Feedback API
 Major 5 h 09 min
Sep 27, 2026, 21:56 UTC Prod Australia instance performance degradation (v1/customers API and v1/issuing/risks API)
Issuing API, Customer APIs
 Minor 41 min
Sep 17, 2026, 08:12 UTC Connection Graph Pipeline Delay – Prod EU
Dashboard
 Minor 3 h 13 min
Sep 16, 2026, 12:08 UTC Sandbox EU degradation
Customer APIs, Dashboard
 Major 3 h 11 min
Sep 4, 2026, 22:19 UTC Advanced Aggregations — Degraded Performance
Customer APIs
 Minor 5 h 31 min
Jul 24, 2026, 00:42 UTC Customer Intelligence tab in US Production Dashboard not showing sessions/transactions
Dashboard
 Major 1 h 25 min
Jul 16, 2026, 12:40 UTC Degraded Performance for EU Dashboard
Dashboard
 Major 1 h 46 min
Jul 15, 2026, 19:56 UTC Performance degradation on APIs
Customer APIs
 Minor <1 min
Jun 30, 2026, 13:58 UTC Performance degradation on APIs
Issuing API, Customer APIs
 Minor 5 h 42 min
Jun 25, 2026, 15:20 UTC Increased latency in PROD US instance API
Customer APIs
 Minor 1 h 03 min
Jun 2, 2026, 17:43 UTC Elevated latency for EU instance API
Issuing API, Customer APIs
 Minor 50 min
May 22, 2026, 22:00 UTC Degraded API Latency No impact <1 min
May 20, 2026, 09:48 UTC Documentation is temporarily not available
Dashboard
 Minor 20 min
May 12, 2026, 23:16 UTC Dashboard instability while loading certain entities might ocurr
Dashboard
 Minor 13 h
May 12, 2026, 16:11 UTC Dashboard latency when accessing certain items
Dashboard
 Minor 4 h 29 min
May 6, 2026, 17:01 UTC Increased latency in PROD US for /v1/customers and /v1/issuing/risks endpoints
Issuing API, Customer APIs
 Major 1 h 10 min
Apr 22, 2026, 00:14 UTC India and Australia dashboard can't be accessed
Dashboard
 Major 45 min
Mar 31, 2026, 15:41 UTC Sanctions/PEP/Adverse Media provider outage
External Provider
 Major 50 min
Mar 16, 2026, 16:30 UTC Issue with logging in the Dashboard
Dashboard
 Minor 18 h 38 min
Mar 11, 2026, 22:01 UTC Persistent Tags can't be created in Production US
Customer APIs
 Minor 3 h 13 min
Mar 4, 2026, 22:09 UTC Elevated API latency
Customer APIs
 Major 31 min
Mar 2, 2026, 18:25 UTC Issue with displaying some sessions on the Dashboard
Dashboard
 Major 48 min
Feb 24, 2026, 01:13 UTC SSN KYC enrichment partial outage No impact —
Feb 19, 2026, 16:50 UTC AI agents latency expected due to provider issue
External Provider
 Major 4 h 09 min
Feb 19, 2026, 14:56 UTC Issues when displaying sessions in Dashboard
Dashboard
 Major 2 h 02 min

50 incidents in our archive since July 24, 2025.

When and where Sardine AI fails

By weekday

Most incidents start on Thu.

  • Mon4
  • Tue11
  • Wed11
  • Thu12
  • Fri10
  • Sat1
  • Sun1

Most affected, last 12 months

  • Dashboard14
  • Customer APIs13
  • External Provider6
  • Issuing API5
  • Device APIs2
  • Business API1
  • Crypto APIs1
  • Feedback API1

When Sardine AI went down with others

Other payments & finance services

FAQ

Is Sardine AI down right now?
At our last check Sardine AI's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Sardine AI go down?
Sardine AI reported 5 incidents in the last 90 days (2 major or critical), with 500 minutes of major outage: 99.61% uptime.
When was the last Sardine AI outage?
The latest reported incident started on Oct 1, 2026, 14:49 UTC: "Elevated latency on multiple APIs in PROD-EU", resolved after 5 h 09 min.
How long do Sardine AI outages last?
Half of Sardine AI's incidents in the last 90 days were resolved within 3 h 13 min.

Source: Sardine AI official status page · RSS of Sardine AI incidents · status badge for your site