Major incident

Jamf: Fulfillment services

Sep 16, 2026, 11:31 UTC
started
14:55 UTC
resolved
3 h 24 min
duration

Affected: ap-northeast-1: Jamf School, eu-central-1: Jamf School, us-east-1: Jamf School, Jamf Account

Current status of Jamf: Operational — live Jamf status

Timeline

  1. Sep 16, 2026, 11:31 UTC
    investigating
    Salesforce service Interruption is impacting all Jamf fulfillment services Customer Impact: • Affected Services: Provisioning, licensing, billing services, including Jamf Account services Customer Actions: No customer action required at this time.
  2. Sep 16, 2026, 11:32 UTC
    investigating
    We are continuing to investigate this issue.
  3. Sep 16, 2026, 14:55 UTC
    resolved
    All Jamf fulfillment services are fully operational.

Updates as published by Jamf (original).

Other services with incidents at the same time

This was part of a wider event: 51 services reported incidents within the hour.

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