Minor incident

Granicus System: Granicus Issue Notification: Simpleview CRM EIC Integration

Sep 28, 2026, 17:15 UTC
started
22:11 UTC
resolved
4 h 56 min
duration

Affected: CRM

Current status of Granicus System: Operational — live Granicus System status

Timeline

  1. Sep 28, 2026, 17:15 UTC
    investigating
    We are investigating an issue impacting the EIC Integration within the Simpleview CRM. Affected users may be unable to create or update EIC calculations because the required Location field is not populating with available values. Our engineering team is actively investigating the issue and is working with the integration provider to determine the cause and restore normal functionality.
  2. Sep 28, 2026, 22:11 UTC
    resolved
    This incident has been resolved.

Updates as published by Granicus System (original).

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