No impact incident

ITS Network & Systems: Campus Wireless Issues

Affected: Network

Current status of ITS Network & Systems: Minor issues — live ITS Network & Systems status

Timeline

1. Sep 28, 2026, 17:41 UTC
   investigating
   ITS is investigating possible issues with UCSD-PROTECTED / UCSD-GUEST. These services may be slow or unavailable at this time. Reported Affected Areas: TASB and CSE Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
2. Sep 28, 2026, 19:11 UTC
   monitoring
   The cause for the wireless issues many clients were experiencing was isolated and steps have been taken to remediate client load across the wireless controller fleet. The campus wireless networks are currently stable and operating at baseline. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
3. Sep 29, 2026, 00:11 UTC
   investigating
   ITS is investigating possible issues with UCSD-PROTECTED / UCSD-GUEST. These services may be slow or unavailable at this time. Reported Affected Areas: TASB and CSE Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
4. Sep 29, 2026, 04:06 UTC
   monitoring
   ITS has stabilized the campus wireless network and improved user connections. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
5. Sep 29, 2026, 21:03 UTC
   investigating
   ITS is continuing to investigate the cause of issues with the wireless networking around campus. Affected networks identified are UCSD-PROTECTED and UCSD-GUEST. Reported affected areas: Atkinson Hall, Tata Hall, Nimitz Marine Facility (MarFac), Podemos, NSB, Urey, Muir Biology, FAH Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
6. Sep 30, 2026, 21:20 UTC
   investigating
   We are continuing to investigate this issue.
7. Oct 1, 2026, 20:09 UTC
   investigating
   Our team has identified the root cause and have stabilized services on UCSD-PROTECTED and eduroam. Work continues to stabilize UCSD-GUEST. Please check back for updates. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
8. Oct 4, 2026, 01:25 UTC
   resolved
   ITS has confirmed that the issues affecting campus wireless have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Updates as published by ITS Network & Systems (original).