Minor incident

Deepgram: Elevated Latency and Errors for Batch STT (US)

Sep 28, 2026, 17:53 UTC

started

17:53 UTC

resolved

<1 min

duration

Affected: Batch API

Current status of Deepgram: Operational — live Deepgram status

Timeline

Sep 28, 2026, 17:40 UTC
investigating
We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.
Sep 28, 2026, 17:53 UTC
resolved
An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.

Updates as published by Deepgram (original).

This was part of a wider event: 20 services reported incidents within the hour.

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Cielo 17:50 UTC · Indisponibilidade para realizar Credenciamentos e Negociações de Dividas
Sprinklr 17:49 UTC · Email Publishing Failures in Prod 8
Code42 Software 17:42 UTC · Delay in processing events
Optum 17:41 UTC · System Incident -Optum Integrity One - Production
ITS Network & Systems 17:41 UTC · Campus Wireless Issues
Optum 17:35 UTC · System Incident - Enterprise CAC - Production
Grafana Cloud 17:32 UTC · Grafana Access Issues
Experian B2B 17:30 UTC · Indisponibilidade nas chamadas para os produtos Concentre, Crednet, Relato e Credit Bureau (PJ e PF) Polaris e Recomenda PF e PJ
AssemblyAI 17:27 UTC · Increased turnaround times for Async Universal-3 model
GSU Technology Systems 17:24 UTC · PantherMail / Microsoft 365 Consolidation
Experian B2B 17:18 UTC · Intermitência nas chamadas para os produtos Concentre, Crednet, Relato (PJ_POLARIS)