Minor incident

AssemblyAI: Increased turnaround times for Async Universal-3 model

Affected: Asynchronous API

Current status of AssemblyAI: Operational — live AssemblyAI status

Timeline

1. Sep 28, 2026, 17:27 UTC
   identified
   We are currently experiencing issues that are resulting in longer-than-usual processing times for Async STT requests using our Universal-3 models. We are working to resolve this issue as quickly as possible and will provide further updates as soon as we can.
2. Sep 28, 2026, 17:38 UTC
   identified
   We are still working to fully resolve the issue, but we are seeing improvement in turnaround times for the Universal-3 Pro models.
3. Sep 28, 2026, 17:44 UTC
   monitoring
   We have continued to work to resolve this issue and are now seeing processing times return to the normal ranges, but we are continuing to monitor to ensure good performance.
4. Sep 28, 2026, 17:58 UTC
   resolved
   Processing times have continued to be in the normal range, so we are now marking this issue as resolved.

Updates as published by AssemblyAI (original).