Major incident

OpenText: Zix - Hosted Exchange - Some users may not be able to connnect or access OWA

Nov 4, 2026, 18:48 UTC

started

22:12 UTC

resolved

3 h 24 min

duration

Affected: Zix Hosted Exchange

Current status of OpenText: Partial outage — live OpenText status

Timeline

Nov 4, 2026, 18:48 UTC
investigating
Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031318
Nov 4, 2026, 19:07 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Nov 4, 2026, 22:12 UTC
resolved
This incident has been resolved.

Updates as published by OpenText (original).

This was part of a wider event: 37 services reported incidents within the hour.

Experian B2B 19:43 UTC · Intermitência no acesso e chamadas para soluções de Relatórios consultas PF
Seismic Software 19:42 UTC · Highspot AutoDocs failing to generate for AutoDocs+ customers
Tiendanube AR 19:42 UTC · Interrupción parcial identificada - Soporte
Highspot 19:41 UTC · AutoDocs failing to generate for AutoDocs+ customers
Hostinger 19:37 UTC · Emergency Server FR-1048 Maintenance
Lovable 19:28 UTC · Project previews failing to load or loading slowly for some users
Ada 19:17 UTC · Complete ada outage
Genetec Cloud Products 19:15 UTC · Potential issue affecting System Management Portal Global
Hostinger 19:15 UTC · Emergency Server IN-1492 Maintenance
Buildkite 19:13 UTC · Increased error rates on Agent API
Sage 18:50 UTC · Brightpearl - Partial Outage
UVic IT 18:49 UTC · Online services may be briefly unavailable between 4:30 and 5:30 pm on Nov 4
Supabase 18:43 UTC · Storage issues in us-east-1 and eu-central-1
Phreesia 18:43 UTC · Dashboard Performance Issues - Regional Network Disruption
BigCommerce 18:41 UTC · Some products are not searchable in Storefront