No impact incident
UVic IT: Online services may be briefly unavailable between 4:30 and 5:30 pm on Nov 4
Nov 4, 2026, 18:49 UTC
started
16:51 UTC
resolved November 5, 2026
22 h 01 min
duration
Affected: Single Sign-on, Other Login Services, Other Enterprise Systems
Current status of UVic IT: Operational — live UVic IT status
Timeline
- Nov 4, 2026, 18:49 UTCidentifiedWe will perform emergency maintenance on online services between 4:30 and 5:30 pm on November 4 to address a critical security vulnerability. Online services may be unavailable for up to 15 minutes during this maintenance window. If you experience issues after 5:30 pm, please contact the Computer Help Desk at [email protected].
- Nov 5, 2026, 16:51 UTCresolvedThis work is complete and all of our services have been updated and restarted. If you are still experiencing issues, contact the Computer Help Desk at [email protected].
Updates as published by UVic IT (original).
Other services with incidents at the same time
This was part of a wider event: 119 services reported incidents within the hour.
- Constant Contact 19:49 UTC · Live Chat Outage
- Experian B2B 19:48 UTC · Intermitencia chamadas online PF e PJ - InfoMais
- Experian B2B 19:43 UTC · Intermitência no acesso e chamadas para soluções de Relatórios consultas PF
- Seismic Software 19:42 UTC · Highspot AutoDocs failing to generate for AutoDocs+ customers
- Tiendanube AR 19:42 UTC · Interrupción parcial identificada - Soporte
- Highspot 19:41 UTC · AutoDocs failing to generate for AutoDocs+ customers
- Hostinger 19:37 UTC · Emergency Server FR-1048 Maintenance
- Lovable 19:28 UTC · Project previews failing to load or loading slowly for some users
- Ada 19:17 UTC · Complete ada outage
- Genetec Cloud Products 19:15 UTC · Potential issue affecting System Management Portal Global
- Hostinger 19:15 UTC · Emergency Server IN-1492 Maintenance
- Buildkite 19:13 UTC · Increased error rates on Agent API
- Sage 18:50 UTC · Brightpearl - Partial Outage
- OpenText 18:48 UTC · Zix - Hosted Exchange - Some users may not be able to connnect or access OWA
- Supabase 18:43 UTC · Storage issues in us-east-1 and eu-central-1
More UVic IT incidents
- October 30, 2026 The University's central administrative system (Banner) used for student records, payroll, and finance will be unavailable on Sunday, Nov. 1, 2026 from 9:30 a.m. until 6 p.m. to perform planned system maintenance.
- October 21, 2026 Critical Security Vulnerability Affecting UVic Services
- October 21, 2026 UVic Web Hosting Service
- October 20, 2026 BC time-zone change may affect calendar meetings
- October 13, 2026 Request Support Form: Users unable to submit tickets through webforms
- September 16, 2026 Sign-in to UVic: Intermittent outage - users unable to sign-in to online applications