OutageDB

OpenText outage history and status

Is OpenText down right now?

Partly
Partial System Outage Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
97.67%
uptime, 90 days
38
incidents, 90 days
3 h 06 min
median time to fix
Oct 21, 2026
last incident

OpenText components

Liaison

Enterprise Service Management

Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText

Core Europe

Core Australia

Core Canada

Core US

Webroot by OpenText™

Core Endpoint Backup

Core Fax

Core Intelligence

Core Messaging US

Core Messaging Europe

Core Share

Core Signature Standalone

Core Signature add-on for Content Suite Platform/xECM (OCP & CS)

Core Signature Service (OCP & CS)

Core Signature add-on for Core Share

Cloud Fax services North America

Cloud Fax services APAC

Cloud Fax services Europe

SecureMail Cloud

Hightail

MailStore

Core Data Discovery Risk Insights

Recover

Server Backup

Zix - Cybersecurity

OpenText outage history

Nov: no complete dataNovDec: no complete dataDecJan: no complete dataJanFeb: no complete dataFebMar: no complete dataMarApr: no complete dataAprMay: no complete dataMay Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 15 incidents, 113 min of major outage 15 Jul Aug: 13 incidents, 1545 min of major outage 13 Aug Sep: 8 incidents, 0 min of major outage 8 Sep Oct: 14 incidents, 1477 min of major outage 14 Oct
OpenText incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 21, 2026, 19:37 UTC Core US services were unavailable
Core Collaboration for Engineering (xchange.us.opentext.com), Core Content Management, Core Content Management (corecontent.us.opentext.com), Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
 Critical 2 h 41 min
Oct 21, 2026, 03:36 UTC Developer Experience (all locations) is currently experiencing an issue
Developer Experience - Thrust API Bundle, Developer Experience - Thrust API Bundle, Developer Experience - Thrust API Bundle, Developer Experience - Thrust API Bundle
 Critical ongoing
Oct 18, 2026, 05:11 UTC Multiple Applications in OCP North America and Europe were unavailable No impact 25 h 49 min
Oct 16, 2026, 21:08 UTC Desktop Messaging BMS was experiencing failures in processing PDF files
Desktop Messaging BMS
 Minor 5 h 08 min
Oct 16, 2026, 14:13 UTC Core Management Console experienced intermittent login failures
Core Management Console
 Minor 35 min
Oct 12, 2026, 17:50 UTC RCA for IM4000627 PM1011731
Frankfurt EU8
 No impact <1 min
Oct 12, 2026, 17:45 UTC RCA for IM3998323 PM1011731
Frankfurt EU8
 No impact <1 min
Oct 9, 2026, 15:09 UTC Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messages
Zix Encryption Services - Hosted SMB, Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
 Minor 5 h 12 min
Oct 8, 2026, 22:29 UTC Core Share CA Login Issue
Core Share - CA
 Major 5 min
Oct 8, 2026, 20:00 UTC Core US was experiencing service degradation
Core Collaboration for Engineering (xchange.us.opentext.com), Core Content Management (corecontent.us.opentext.com), Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText, Core Platform - Search
 Minor 3 h 19 min
Oct 8, 2026, 00:37 UTC Core US experienced service degradation
Core Collaboration for Engineering (xchange.us.opentext.com), Core Content Management (corecontent.us.opentext.com), Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText, Core Platform - Search
 Minor 3 h 17 min
Oct 7, 2026, 13:53 UTC Zix - Hosted Exchange Some users may receive Error 500 when accessing OWA
Zix Hosted Exchange
 Minor 6 h 03 min
Oct 2, 2026, 17:00 UTC Frankfurt EU38 experienced an issue
Frankfurt EU38
 No impact <1 min
Oct 1, 2026, 09:46 UTC Core Archive for SAP® Solutions - DE and Core Archive for SAP® Solutions - AU were unavailable
Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud), Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud)
 Major 32 min
Sep 30, 2026, 15:17 UTC Core Capture EU is experiencing degraded performance
Core Capture for SAP® Solutions
 Minor 7 days 9 h
Sep 25, 2026, 18:56 UTC Core EDR/MDR experienced service degradation
Core EDR/MDR
 No impact <1 min
Sep 23, 2026, 20:10 UTC Core DNS Protection Block Page experienced an issue
Core DNS Protection
 Minor 5 days 20 h
Sep 18, 2026, 15:11 UTC CTIS Service was in a degraded state in OCP US
Core Capture (corecapture.us.opentext.com), Core Platform - Content Transformation and Injection Services
 Minor 2 h 19 min
Sep 17, 2026, 15:29 UTC Frankfurt EU8 experienced service degradation
Frankfurt EU8
 Minor 21 min
Sep 14, 2026, 13:35 UTC Frankfurt EU8 experienced a service degradation.
Frankfurt EU8
 Minor 41 min
Sep 14, 2026, 12:26 UTC Zix Archive Services - BCA and ZixArchive receiving Error 500
Zix Archive Services - Business Communication Archive, Zix Archive Services - ZixArchive
 Minor 2 h 24 min
Sep 9, 2026, 07:49 UTC Frankfurt EU8 experienced service degradation
Frankfurt EU8
 Minor 24 min
Aug 31, 2026, 16:33 UTC Zix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Online
Zix Office 365
 No impact 3 days 19 h
Aug 28, 2026, 16:15 UTC Desktop Messaging BMS experienced delays in processing outbound fax delivery
Desktop Messaging BMS
 Minor 1 h 42 min
Aug 28, 2026, 02:42 UTC Core Communications Europe was unavailable
Core Communications
 Minor 41 min

52 incidents in our archive since May 21, 2026.

When and where OpenText fails

By weekday

Most incidents start on Fri.

  • Mon10
  • Tue2
  • Wed10
  • Thu11
  • Fri13
  • Sat3
  • Sun3

Most affected, last 12 months

  • Frankfurt EU89
  • Desktop Messaging BMS5
  • Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)5
  • Core EDR/MDR4
  • Core Collaboration for Engineering (xchange.us.opentext.com)3
  • Core Content Management (corecontent.us.opentext.com)3
  • Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText3
  • Zix Office 3653

When OpenText went down with others

Scheduled maintenance

Add OpenText maintenance to your calendar (.ics)

Other productivity services

FAQ

Is OpenText down right now?
At our last check OpenText's official status page reported: Partial System Outage. This page refreshes the status every few minutes.
How often does OpenText go down?
OpenText reported 38 incidents in the last 90 days (6 major or critical), with 3,022 minutes of major outage: 97.67% uptime.
When was the last OpenText outage?
The latest reported incident started on Oct 21, 2026, 19:37 UTC: "Core US services were unavailable", resolved after 2 h 41 min.
How long do OpenText outages last?
Half of OpenText's incidents in the last 90 days were resolved within 3 h 06 min.

Source: OpenText official status page · RSS of OpenText incidents · status badge for your site