Minor incident
OpenText: Core EDR/MDR was experiencing an issue with workflows and alerts processing.
Nov 6, 2026, 02:44 UTC
started
13:51 UTC
resolved
11 h 07 min
duration
Affected: Core EDR/MDR
Current status of OpenText: Partial outage — live OpenText status
Timeline
- Nov 6, 2026, 02:44 UTCinvestigatingCore EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Nov 6, 2026, 04:24 UTCinvestigatingCore EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. Updates on this issue will be sent every 2 hours or if there are any significant updates, whichever comes first. We appreciate your patience.
- Nov 6, 2026, 06:24 UTCinvestigatingCore EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. Next update on this issue will be sent at 12:00 UTC or if there are any significant updates, whichever comes first. We appreciate your patience.
- Nov 6, 2026, 12:01 UTCinvestigatingCore EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. Updates on this issue will be sent every 3 hours or if there are any significant updates, whichever comes first. We appreciate your patience.
- Nov 6, 2026, 13:51 UTCresolvedCore EDR/MDR was experiencing an issue with workflows and alerts processing. The issue is now resolved. We appreciate your patience.
Updates as published by OpenText (original).
Other services with incidents at the same time
This was part of a wider event: 37 services reported incidents within the hour.
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