Major incident

Seismic Software: Highspot AutoDocs failing to generate for AutoDocs+ customers

Nov 4, 2026, 19:42 UTC

started

14:28 UTC

resolved November 6, 2026

42 h 45 min

duration

Affected: Highspot - Content, Highspot - Content, Highspot - Content, Highspot - Content, Highspot - Content

Current status of Seismic Software: Operational — live Seismic Software status

Timeline

Nov 4, 2026, 19:42 UTC
investigating
We are currently investigating reports of Highspot AutoDocs failing to generate or load for AutoDocs+ customers. The Engineering teams are investigating this with the highest priority. We will provide another update by 9:00 AM PT on Thursday, November 5.
Nov 6, 2026, 14:28 UTC
resolved
A fix has been released to production for the Autodocs issue, and the Engineering Team is performing final testing. With the fix in place, the temporary block on Preview and Generate for AutoDocs+ domains has been lifted these functionalities are now re-enabled for all affected customer domains.

Updates as published by Seismic Software (original).

This was part of a wider event: 25 services reported incidents within the hour.

GSU Technology Systems 20:40 UTC · Network Outage: Decatur & Newton Campus
Parchment 20:40 UTC · Our chat bot service is currently experiencing issues. Please refer to https://adasupport.statuspage.io/ for updates.
Hostinger 20:36 UTC · Emergency Server FR-1340 Maintenance
Zapier 20:28 UTC · Chat with Sales temporarily unavailable
Wave 20:23 UTC · Wave Support Impacted by 3rd party incident
Ubiquiti System 20:22 UTC · Live Chat Service Outage
Bitstamp 20:19 UTC · Delayed crypto transfers
Seesaw 20:19 UTC · Seesaw iOS App failing to load with latest release
Segment 20:17 UTC · Delays to Realtime Audiences and Journeys
Jobvite Operational 20:15 UTC · Resume upload and parsing failing
Wealthsimple 20:10 UTC · Crypto transfers to or from new addresses are unavailable | Les transferts de cryptomonnaies à destination ou en provenance de nouvelles adresses sont indisponibles
Kaseya 20:07 UTC · KaseyaAssist Service Disruption
Signicat 20:07 UTC · Incident on 3rd party service - Data Verification - dk-cpr
SonicWall 20:06 UTC · Hosted Email Security Service Impacted
Tenable 20:00 UTC · Tenable Vulnerability Management: Scan Processing Delays