Minor incident

OpenText: Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue

Affected: Core Content Management, Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Current status of OpenText: Partial outage — live OpenText status

Timeline

1. Nov 5, 2026, 10:07 UTC
   investigating
   We are currently experiencing an issue that may prevent customers from uploading new documents in OCP Canada. The appropriate technical teams have been engaged and are actively investigating the issue with priority. We apologize for any inconvenience and will provide further updates as the investigation progresses. Reference: IM4031673
2. Nov 5, 2026, 11:07 UTC
   investigating
   Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031673
3. Nov 5, 2026, 12:07 UTC
   investigating
   Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031673
4. Nov 5, 2026, 12:47 UTC
   resolved
   Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue that may have prevented customers from uploading new documents in OCP Canada. The issue is now resolved. We appreciate your patience. Tracking Number: IM4031673

Updates as published by OpenText (original).