Major incident

Highspot: AutoDocs failing to generate for AutoDocs+ customers

Nov 4, 2026, 19:41 UTC

started

14:16 UTC

resolved November 6, 2026

42 h 36 min

duration

Affected: Content, Content, Content, Content, Content

Current status of Highspot: Operational — live Highspot status

Timeline

Nov 4, 2026, 19:41 UTC
investigating
We are currently investigating reports of AutoDocs failing to generate or load for AutoDocs+ customers. The Engineering teams are investigating this with the highest priority. We will provide another update by 9:00 AM PT on Thursday, November 5.
Nov 6, 2026, 14:16 UTC
resolved
We have fixed the issue pertaining to AutoDocs failing to generate or load for AutoDocs+ customers.

Updates as published by Highspot (original).

This was part of a wider event: 25 services reported incidents within the hour.

GSU Technology Systems 20:40 UTC · Network Outage: Decatur & Newton Campus
Parchment 20:40 UTC · Our chat bot service is currently experiencing issues. Please refer to https://adasupport.statuspage.io/ for updates.
Hostinger 20:36 UTC · Emergency Server FR-1340 Maintenance
Zapier 20:28 UTC · Chat with Sales temporarily unavailable
Wave 20:23 UTC · Wave Support Impacted by 3rd party incident
Ubiquiti System 20:22 UTC · Live Chat Service Outage
Bitstamp 20:19 UTC · Delayed crypto transfers
Seesaw 20:19 UTC · Seesaw iOS App failing to load with latest release
Segment 20:17 UTC · Delays to Realtime Audiences and Journeys
Jobvite Operational 20:15 UTC · Resume upload and parsing failing
Wealthsimple 20:10 UTC · Crypto transfers to or from new addresses are unavailable | Les transferts de cryptomonnaies à destination ou en provenance de nouvelles adresses sont indisponibles
Kaseya 20:07 UTC · KaseyaAssist Service Disruption
Signicat 20:07 UTC · Incident on 3rd party service - Data Verification - dk-cpr
SonicWall 20:06 UTC · Hosted Email Security Service Impacted
Tenable 20:00 UTC · Tenable Vulnerability Management: Scan Processing Delays