Minor incident

Phreesia: Dashboard Performance Issues - Regional Network Disruption

Affected: Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard

Current status of Phreesia: Operational — live Phreesia status

Timeline

1. Nov 4, 2026, 18:43 UTC
   investigating
   We are aware of reports from some users experiencing slowness while navigating the Phreesia dashboard. Our investigation indicates this is related to regional ISP/network routing degradation and is not a widespread platform issue. The issue is limited to users in certain geographic regions, primarily Texas and surrounding states. Phreesia systems and infrastructure are operating normally. We are monitoring network conditions and tracking affected routes.
2. Nov 4, 2026, 23:39 UTC
   monitoring
   We have observed improvements in regional network conditions in Texas and surrounding states, and affected users should now experience improved performance when navigating the Phreesia Dashboard. We will continue to monitor network conditions to ensure stability and provide further updates as more information becomes available.
3. Nov 5, 2026, 13:37 UTC
   resolved
   Regional network conditions have stabilized, and the previously reported slowness affecting some users navigating the Phreesia Dashboard has been resolved.

Updates as published by Phreesia (original).