Northwestern Information Technology outage history and status
Is Northwestern Information Technology down right now?
Maintenance
Service Under Maintenance Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
93.44%
uptime, 90 days
33
incidents, 90 days
2 h 09 min
median time to fix
Oct 23, 2026
last incident
Northwestern Information Technology components
Identity and Access Management
- Active Directory (Directory Services) Operational
- CyberArk (Privileged Account Management) Operational
- Duo Core Authentication Service (Authentication and Authorization Services) Operational
- Kerberos (Authentication and Authorization Services) Operational
- LDAP (Directory Services) Operational
- Northwestern Online Directory (Directory Services) Operational
Software and Applications
- Adobe Creative Cloud (Administrative/Business) Operational
- MATLAB (Research Tools) Operational
- Qualtrics (Research Tools) Operational
- SPSS (Research Tools) Operational
- Northwestern Print Operational
Infrastructure
- Amazon Web Services (AWS) (Cloud Service) Operational
- Cooling Systems (Data Center Facilities) Operational
- DHCP (Network Management) Operational
- DNS (Network Management) Operational
- Domain Name and Address Management (DNS/DHCP) (Network Management) Operational
- Electrical Systems (Data Center Facilities) Operational
- Enterprise Backup and Restore Services (Server Management) Operational
Administrative and Business
- CAESAR (Student Information Systems) Operational
- Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) Operational
- ConnectNU (Student Information Systems) Operational
- Data Warehouse Services (Reporting and Analytics) Operational
- ECATS (Student Information Systems) Operational
- Facilities Connect (Facilities) Operational
Voice Services
- Call Centers (Videoconferencing and Telephones) Operational
- Cellular Services (Videoconferencing and Telephones) Operational
- Conference Bridge Operational
- Local Calling Operational
- Long Distance Calling Operational
Teaching and Learning Systems
- Canvas (Digital Learning Tools) Operational
- Library Services Operational
- Panopto (Digital Learning Tools) Operational
Information Security
- Client Antivirus Software (Secure Computing) Operational
- Data Center Firewall Rule Modification (Secure Computing) Operational
- Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) Operational
- Endpoint Security Software (Secure Computing) Operational
- InCommon Certificates (SSL Certificate Creation) Operational
- Managed Firewall Services (Secure Computing) Operational
Communication and Collaboration
- Digital Signage (REACH) (Mass Communications) Operational
- Email Defense System (EDS) Operational
- Email Marketing and Campaign Management (Bulkmail) (Mass Communications) Operational
- G Suite (Email and Calendaring) Operational
- Microsoft Teams (Instant Messaging) Operational
- NU Listserv (Mass Communications) Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure
- Encryption Key Escrow Operational
- Endpoint Device Backup Operational
- Endpoint Software and Configuration Management Operational
- Mobile Device Management (MDM) Operational
- Workstation Imaging Operational
Professional Services
- IT Knowledge Base Service (Service Delivery and Support) Operational
- Service Management Platform (Service Delivery and Support) Operational
Research Technologies and Support
- Kellogg Linux Cluster (KLC) (Server Management) Operational
- MRI Cluster (Server Management) Operational
- NUCore Operational
- Quest Analytics Nodes Operational
- Quest High-Performance Computing Cluster (HPCC) (Server Management) Operational
- Research Data Storage Service (RDSS) Operational
- Globus (RDMS) Operational
Technology Support Services
- CONDUITS Operational
- G Suite Student Email Accounts Operational
Northwestern Information Technology outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 23, 2026, 04:46 UTC | Arthur Rubloff Building Firewall Service Interruption Wired Network Services (Network Connectivity) | Minor | 19 h 11 min |
| Oct 22, 2026, 14:25 UTC | Secure Sites (NUPortal, NUInfo) Outage NUInfo (Web Publishing and Hosting), NUPortal (Finance and Procurement Systems) | Critical | 29 min |
| Oct 21, 2026, 17:20 UTC | eduroam new device registrations - BYOD Wireless Network Services (Network Connectivity) | Minor | 21 h 49 min |
| Oct 21, 2026, 14:26 UTC | PHP Application Services Temporarily Unavailable ECATS (Student Information Systems), Facilities Connect (Facilities), Faculty Recruitment System (Human Resources Systems), OnBase (Workflow and Document Management) | Major | no update since Oct 23, 2026 |
| Oct 16, 2026, 14:28 UTC | Intercampus Connectivity - Reduced Capacity Intercampus Connectivity (Network Connectivity) | No impact | 6 h 40 min |
| Oct 14, 2026, 12:18 UTC | Cognos and Research Portal Service Interruption Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) | Critical | 26 min |
| Oct 13, 2026, 17:11 UTC | NU Listserv Service Interruption NU Listserv (Mass Communications) | Major | 46 min |
| Oct 9, 2026, 16:02 UTC | Blank Desktop Background Fix - Reboot Computer Active Directory (Directory Services) | No impact | 7 min |
| Oct 7, 2026, 15:34 UTC | Cognos Self-Service Reporting and Data Visualization and Research Portal Service Interruption Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), Research Portal (Research Administration Systems) | Critical | 22 min |
| Oct 5, 2026, 18:51 UTC | Evanston Campus Eduroam Interruptions Wireless Network Services (Network Connectivity) | Minor | 15 days 20 h |
| Oct 1, 2026, 22:17 UTC | Intercampus Connectivity - Reduced Redundancy Intercampus Connectivity (Network Connectivity) | No impact | 4 days 21 h |
| Sep 27, 2026, 00:14 UTC | Intermittent network connectivity to a small number of host in our Evanston North Campus Telephone Services (Videoconferencing and Telephones), Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity) | Minor | 38 h 39 min |
| Sep 25, 2026, 14:59 UTC | TeamDynamix Service Interruption Service Management Platform (Service Delivery and Support) | Major | 16 min |
| Sep 24, 2026, 22:08 UTC | Voicemail Access from Jabber Telephone Client Telephone Services (Videoconferencing and Telephones), Voicemail | Major | 23 h 07 min |
| Sep 24, 2026, 18:58 UTC | Telephone Services Interruption Telephone Services (Videoconferencing and Telephones) | Major | 4 h 23 min |
| Sep 23, 2026, 16:27 UTC | Northwestern Print Service Interruption Northwestern Print | Major | 42 min |
| Sep 23, 2026, 14:56 UTC | Facilities Connect Service Interruption Facilities Connect (Facilities) | Critical | 23 min |
| Sep 22, 2026, 13:46 UTC | Virtual Private Network (VPN) Service Interruption Remote Access -Virtual Private Network (VPN) (Network Connectivity) | Major | 1 h 11 min |
| Sep 16, 2026, 14:43 UTC | CatConnect (Alumni and Advancement) Service Interruption CatConnect (Alumni and Advancement) | Major | 3 h 43 min |
| Sep 16, 2026, 12:58 UTC | Ward Building - 7th Floor Network Service Interruption Telephone Services (Videoconferencing and Telephones), Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity) | Major | 50 min |
| Sep 15, 2026, 14:17 UTC | Research Portal Service Interruption Research Portal (Research Administration Systems) | Critical | 19 min |
| Sep 14, 2026, 12:39 UTC | Cognos Self-Service Reporting and Data Visualization Service Interruption Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), Research Portal (Research Administration Systems) | Critical | 1 h 58 min |
| Sep 10, 2026, 19:38 UTC | Apple Mail Connectivity Issues Office 365 (Email and Calendaring) | Major | 18 h 43 min |
| Sep 9, 2026, 15:33 UTC | Team Dynamix Degraded Performance Service Management Platform (Service Delivery and Support) | Minor | 40 min |
| Sep 3, 2026, 19:10 UTC | Tableau Visualization Service Interruption Tableau Visualization (Reporting and Analytics) | Minor | 2 h 21 min |
54 incidents in our archive since June 2, 2026.
When and where Northwestern Information Technology fails
By weekday
Most incidents start on Wed.
- Mon6
- Tue6
- Wed16
- Thu11
- Fri10
- Sat0
- Sun5
Most affected, last 12 months
- Telephone Services (Videoconferencing and Telephones)10
- Wireless Network Services (Network Connectivity)9
- Wired Network Services (Network Connectivity)8
- Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)6
- Research Portal (Research Administration Systems)4
- Intercampus Connectivity (Network Connectivity)3
- Office 365 (Email and Calendaring)3
- SolarWinds (Server Management)3
When Northwestern Information Technology went down with others
- Oct 22, 2026, 11:56 UTC 57 services reported incidents within the hour
- Oct 21, 2026, 11:18 UTC 109 services reported incidents within the hour
- Oct 14, 2026, 12:07 UTC 12 services reported incidents within the hour
- Sep 27, 2026, 00:06 UTC 15 services reported incidents within the hour
- Sep 25, 2026, 14:17 UTC 19 services reported incidents within the hour
Scheduled maintenance
- Oct 26, 2026, 14:00 UTC (65572) Two-Way Radio System Equipment Maintenance
- Oct 27, 2026, 11:00 UTC (66091) Network Equipment Maintenance - Wieboldt House Floors: 0,1,2,3
- Oct 29, 2026, 00:00 UTC (66279) University Telephone Services Maintenance-Voicemail
- Oct 31, 2026, 09:00 UTC (66045) Schedule Maintenance for CAESAR to Apply PUM 39 Financial Aid Selective, POC1, POC2 into Production on Saturday, October 31, 2026
- Oct 31, 2026, 12:00 UTC (66034) myHR Tax Update 26-B and 26-C Implementation. October 31st 7AM – 1PM
Add Northwestern Information Technology maintenance to your calendar (.ics)
Other education services
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FAQ
- Is Northwestern Information Technology down right now?
- At our last check Northwestern Information Technology's official status page reported: Service Under Maintenance. This page refreshes the status every few minutes.
- How often does Northwestern Information Technology go down?
- Northwestern Information Technology reported 33 incidents in the last 90 days (21 major or critical), with 8,504 minutes of major outage: 93.44% uptime.
- When was the last Northwestern Information Technology outage?
- The latest reported incident started on Oct 23, 2026, 04:46 UTC: "Arthur Rubloff Building Firewall Service Interruption", resolved after 19 h 11 min.
- How long do Northwestern Information Technology outages last?
- Half of Northwestern Information Technology's incidents in the last 90 days were resolved within 2 h 09 min.
Source: Northwestern Information Technology official status page · RSS of Northwestern Information Technology incidents · status badge for your site