Critical incident

Northwestern Information Technology: Cognos Self-Service Reporting and Data Visualization and Research Portal Service Interruption

Oct 7, 2026, 15:34 UTC
started
15:56 UTC
resolved
22 min
duration

Affected: Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), Research Portal (Research Administration Systems)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

  1. Oct 7, 2026, 15:34 UTC
    identified
    Northwestern Information Technology has identified an issue with Cognos Self-Service Reporting and Data Visualization and Research Portal impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 11:30 CDT.
  2. Oct 7, 2026, 15:56 UTC
    resolved
    This incident has been resolved.

Updates as published by Northwestern Information Technology (original).

Other services with incidents at the same time

This was part of a wider event: 24 services reported incidents within the hour.

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