Major incident

Northwestern Information Technology: PHP Application Services Temporarily Unavailable

Affected: ECATS (Student Information Systems), Facilities Connect (Facilities), Faculty Recruitment System (Human Resources Systems), OnBase (Workflow and Document Management)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Oct 21, 2026, 14:26 UTC
   identified
   Several University systems that rely on the PHP application environment are currently unavailable while application security patching is in progress. Northwestern IT is working to complete the patching and restore service as quickly as possible. Northwestern IT systems currently known to be impacted include, but may not be limited to: -Student Opportunity Application Portal (SOAP) -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Facilities Connect Offcycle Runner We apologize for the disruption and will provide an update when service has been restored.
2. Oct 21, 2026, 14:30 UTC
   identified
   We are continuing to work on a fix for this issue.
3. Oct 21, 2026, 16:12 UTC
   identified
   Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -Faculty Recruiting System (FRS) -REDCap -Maxient -Northwestern Now -Northwestern Magazine Additional updates will be provided as patching progresses.
4. Oct 21, 2026, 20:55 UTC
   identified
   Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -REDCap -Maxient -Northwestern Now -Northwestern Magazine -CONDUITS Online Form Additional updates will be provided as patching progresses.
5. Oct 22, 2026, 14:56 UTC
   identified
   Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) -Maxient -Northwestern Now -Northwestern Magazine -REDCap Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -CONDUITS Online Form The next update will be provided by 14:00 PM CDT, 10/22/2026.
6. Oct 22, 2026, 18:15 UTC
   identified
   Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) -Maxient -Northwestern Now -Northwestern Magazine -REDCap Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -CONDUITS Online Form The next update will be provided by 11:00 AM CDT, on Friday, October 23.
7. Oct 23, 2026, 16:02 UTC
   identified
   Application security patching continues. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) -Maxient -Northwestern Now -Northwestern Magazine -REDCap Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -CONDUITS Online Form The next update will be provided by 12:00 PM CDT on Monday, October 26.

Updates as published by Northwestern Information Technology (original).