Critical incident
Northwestern Information Technology: Research Portal Service Interruption
Sep 15, 2026, 14:17 UTC
started
14:36 UTC
resolved
19 min
duration
Affected: Research Portal (Research Administration Systems)
Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status
Timeline
- Sep 15, 2026, 14:17 UTCidentifiedNorthwestern Information Technology has identified an issue that is causing a service interruption to Research Portal. Support staff are working to restore service as quickly as possible. The next update will be provided by 10:30 CDT.
- Sep 15, 2026, 14:36 UTCresolvedThis incident has been resolved.
Updates as published by Northwestern Information Technology (original).
Other services with incidents at the same time
This was part of a wider event: 17 services reported incidents within the hour.
- Sprinklr 14:25 UTC · Errors within Benchmarking dashboards
- Blackbaud 14:16 UTC · Active Issue Alert – Blackbaud Guided Fundraising - #000693042
- BrowserStack 14:04 UTC · App Live is facing issues
- Adapty 13:43 UTC · Elevated API Errors in EU region
- Dartmouth College 13:36 UTC · Claude Code Sync Issue
- University of Waterloo 13:29 UTC · ADFS Production Environment Maintenance - Outage
- Infobip 13:18 UTC · Multiple Locations - Customer Portal service degradation
More Northwestern Information Technology incidents
- October 23, 2026 Arthur Rubloff Building Firewall Service Interruption
- October 22, 2026 Secure Sites (NUPortal, NUInfo) Outage
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- October 21, 2026 PHP Application Services Temporarily Unavailable
- October 16, 2026 Intercampus Connectivity - Reduced Capacity
- October 14, 2026 Cognos and Research Portal Service Interruption