Critical incident

Northwestern Information Technology: Cognos and Research Portal Service Interruption

Oct 14, 2026, 12:18 UTC
started
12:44 UTC
resolved
26 min
duration

Affected: Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

  1. Oct 14, 2026, 12:18 UTC
    identified
    Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT
  2. Oct 14, 2026, 12:31 UTC
    identified
    In addition to Cognos, Research Portal is currently unavailable also. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT
  3. Oct 14, 2026, 12:44 UTC
    resolved
    This incident has been resolved.

Updates as published by Northwestern Information Technology (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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