Critical incident
Northwestern Information Technology: Cognos and Research Portal Service Interruption
Oct 14, 2026, 12:18 UTC
started
12:44 UTC
resolved
26 min
duration
Affected: Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)
Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status
Timeline
- Oct 14, 2026, 12:18 UTCidentifiedNorthwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT
- Oct 14, 2026, 12:31 UTCidentifiedIn addition to Cognos, Research Portal is currently unavailable also. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT
- Oct 14, 2026, 12:44 UTCresolvedThis incident has been resolved.
Updates as published by Northwestern Information Technology (original).
Other services with incidents at the same time
This was part of a wider event: 12 services reported incidents within the hour.
- Batch 13:11 UTC · Delays in file-based audience imports
- Zenoti 13:04 UTC · Zenoti Application Degraded Performance - ASIA22
- Liquid Web - Services 13:04 UTC · Premium business email Webmail Access Issues
- Heap 13:03 UTC · User property data delayed in Heap connect syncs (US customers only)
- Brandwatch 13:00 UTC · HUB app notifications affected
- Grafana Cloud 12:57 UTC · Authentication errors in prod-us-west-0
- Ledger 12:52 UTC · Dydx (DYDX) Mainnet Degraded Service
- Sanity 12:48 UTC · Intermittent increased API latency for some customers
- Code42 Software 12:44 UTC · Delay in processing events
- okta 12:39 UTC · This is an example incident
- Qualtrics 12:30 UTC · Copied report generation issues in all regions
- dbt Cloud 12:14 UTC · Codex API: intermittent metadata access
- Alchemy 12:14 UTC · Superseed Mainnet - Chain Stall
- Workato Americas 12:12 UTC · Issues with AI by Workato
- WiscNet 12:11 UTC · [2303763] Prairie Lakes Library System - Down
More Northwestern Information Technology incidents
- October 23, 2026 Arthur Rubloff Building Firewall Service Interruption
- October 22, 2026 Secure Sites (NUPortal, NUInfo) Outage
- October 21, 2026 eduroam new device registrations - BYOD
- October 21, 2026 PHP Application Services Temporarily Unavailable
- October 16, 2026 Intercampus Connectivity - Reduced Capacity
- October 13, 2026 NU Listserv Service Interruption