Critical incident

Northwestern Information Technology: Secure Sites (NUPortal, NUInfo) Outage

Oct 22, 2026, 14:25 UTC
started
14:53 UTC
resolved
29 min
duration

Affected: NUInfo (Web Publishing and Hosting), NUPortal (Finance and Procurement Systems)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

  1. Oct 22, 2026, 14:25 UTC
    investigating
    Northwestern University Information Technology has been made aware that secure pages such as NUPortal and NUInfo are currently inaccessible. Support staff are currently working to restore service as quickly as possible. The next update will be made by 11:00 AM CDT, 10/22/2026.
  2. Oct 22, 2026, 14:53 UTC
    resolved
    Secure pages such as NUPortal and NUInfo are now back online and fully functional. This incident has been resolved.

Updates as published by Northwestern Information Technology (original).

Other services with incidents at the same time

This was part of a wider event: 57 services reported incidents within the hour.

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