Major incident

Northwestern Information Technology: Virtual Private Network (VPN) Service Interruption

Affected: Remote Access -Virtual Private Network (VPN) (Network Connectivity)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Sep 22, 2026, 13:46 UTC
   identified
   Northwestern Information Technology has identified an issue with Virtual Private Network (VPN) impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 9:30 CDT
2. Sep 22, 2026, 14:15 UTC
   monitoring
   IT support staff have implemented a fix, and services are restoring at this time. IT support staff will monitor to ensure all services are fully restored. The next update will be provided by 10:00 CDT
3. Sep 22, 2026, 14:56 UTC
   resolved
   This incident has been resolved.

Updates as published by Northwestern Information Technology (original).