Minor incident

Northwestern Information Technology: Intermittent network connectivity to a small number of host in our Evanston North Campus

Affected: Telephone Services (Videoconferencing and Telephones), Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Sep 27, 2026, 00:14 UTC
   investigating
   Northwestern Information Technology investigating an issue on a small number of host in our Evanston North Campus We'll provide the next update at 21:00 CDT
2. Sep 27, 2026, 01:59 UTC
   monitoring
   A reboot of the affected network equipment has successfully restored service. The vendor is currently analyzing system logs to determine the root cause of the issue. We are actively monitoring the environment for any further impact or recurring issues. The next status update by 9:00 CDT on Sunday, September 27th
3. Sep 27, 2026, 15:31 UTC
   monitoring
   Northwestern Information Technology continues to work with the vendor to determine the root cause of the issue. The affected network equipment has remained stable. The next update will be provided by 10:00 CDT on Monday, September 28th.
4. Sep 28, 2026, 14:53 UTC
   resolved
   This incident has been resolved.

Updates as published by Northwestern Information Technology (original).